Thermador HMWN48FS User Manual download pdf (Page 9)

STATEMENT OF LIMITED

PRODUCT WARRANTY

What this Warranty Covers & Who it

Applies to

The limited warranty provided by BSH Home Appliances

Thermador in this Statement of Limited Product Warranty

applies only to the Thermador appliance sold to you, the

first using purchaser, provided that the Product was

purchased:

• For your normal, household (non-commercial) use, and

has in fact at all times only been used for normal

household purposes.

• New at retail (not a display, "as is", or previously

returned model), and not for resale, or commercial use.

• Within the United States or Canada, and has at all

times remained within the cou

ntry of original purchase.

The warranties stated herein apply only to the first

purchaser of the Product and are not transferable.

Please make sure to return your registration card; while not

necessary to effectuate warranty coverage, it is the best

way for Thermador to notify you in the unlikely event of a

safety notice or product recall.

How Long the Warranty Lasts

Thermador warrants that the Product is free from defects in

materials and workmanship for a period of twelve (12)

months from the date of purchase. The foregoing timeline

begins to run upon

the date of purchase, and shall not be

stalled, tolled, extended, or suspended, for any reason

whatsoever.

Repair/Replace as Your Exclusive

Remedy

During this warranty period, Thermador or one of its

authorized service providers will repair your Product

without charge to you (subject to certain limitations stated

herein) if your Product proves to have been manufactured

with a defect in materials or workmanship. If reasonable

attempts to repair the Product have been made without

success, then Thermador will replace your Product

(upgraded models may be available to you, in Thermador's

sole discretion, f

or an additional charge). All removed parts

and components shall become the property of Thermador

at its sole option. All replaced and/or repaired parts shall

assume the identity of the original part for purposes of this

warranty and this warranty shall not be extended with

respect to such parts. Thermador's sole liability and

responsibility hereunder is to repair manufacturer-defective

Product only, using a Thermador-authorized service

provider during normal business hours. For safety and

property damage concerns, Thermador highly

recommends that you do not attempt to rep

air the Product

yourself, or use an un-authorized service provider;

Thermador will have no responsibility or liability for repairs

or work performed by a non-authorized service. If you

choose to have someone other than an authorized service

provider work on your Product, THIS WARRANTY WILL

AUTOMATICALLY BECOME NULL AND VOID. Authorized

service providers are those persons or companies that

have been specially trained on Thermador products, and

who possess, in Thermador's opinion, a superior reputation

for customer service and technical ability (note that they

are independent entities and are not agents, partners,

affiliates or representatives of Thermador). Notwithstanding

the foregoing, Thermador will not incur any liability, or have

responsibility, for the Product if it is located in a remote

area (more than 100 miles from an authorized service

provider) or is reasonably inaccessible, hazardous,

threatening, or treacherous locale, surroundings, or

environmen

t; in any such event, if you request, Thermador

would still pay for labor and parts and ship the parts to the

nearest authorized service provider, but you would still be

fully liable and responsible for any travel time or other

special charges by the service company, assuming they

agree to make the service call.

Out of Warranty Product

Thermador is under no obligation, at law or otherwise, to

provide you with any concessions, including repairs, pro-

rates, or Product replacement, once this warranty has

expired.

Warranty Exclusions

The warranty coverage described herein excludes all

defe

cts or damage that are not the direct fault of

Thermador, including without limitation, one or more of the

following:

• Use of the Product in anything other than its normal,

customary and intended manner (including without

limitation, any form of commercial use, use or storage

of an indoor product outdoors, use of the Product in

conjunction with air or water-going vessels).

• Any party's willful misconduct, negligence, misuse,

abuse, accidents, neglect, improper operation, failure

to maintain, improper or negligent installation,

tampering, failure to follow operating instructions,

mishandling, unauthorized service (including self-

perform

ed "fixing" or exploration of the appliance's

internal workings).

• Adjustment, alteration or modification of any kind.

• A failure to comply with any applicable state, local, city,

or county electrical, plumbing and/or building codes,

regulations, or laws, including failure to install the

product in strict conformity with local fire and building

codes and regulations.

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Thermador HMWN48FS User Manual Page 9

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